Session Details

Seminar / Sunday 2 February
12:30pm - 1:15pm
Hi Bricks And Mortar, My Name Is Online, Nice To E-meet You!
Gemma Ostroburski, Founder/ VM Trainer & Retail Strategy & Sophie MacFarlane, Digital Market & Social Media, TalkShop

What Can You Learn?

This informative and engaging session will assist independent retailers in making sure that both sides of your business are ‘talking’. In this digital age, it can be a challenge to keep up with your customers needs, as more and more enjoy a combination of online and face-to-face service. The consumer is busy and more time poor than ever, so let’s work out “are you being served?” Join Gemma & Sophie as they impart valuable tips from both sides of the business, to get your online and bricks and mortar stores talking the same language to two very different customer types - it can be done!

Visit: talkshopretail.com.au

Follow: Instagram @_talkshop_ & Facebook.com/TalkShopRetail

Presented by…

Gemma Ostroburski

FOUNDER/VM TRAINER & RETAIL STRATEGY TALKSHOP

Hi, I’m Gemma, and I really like to talk about shops. In fact, I like talking shop so much, that I founded this lovely biz. My background is in Visual Merchandising and retail customer experience. I've worked for many of the best Australian retailers, and my passion grew even more when I became a trainer in this area. When I am not talking shop with independent retailers looking to stay ahead of the game, I am teaching aspiring Visual Merchandisers.

Sophie MacFarlane

DIGITAL MARKETING & SOCIAL MEDIA
TALKSHOP

Hi there, I'm Sophie and I'm the resident TalkShop digi-wizz. When it comes to talking shop, my language is more tech; Think social media, email communications, website and digital marketing strategies.

My background has been working for the biggest fashion and beauty retailers in Australia, so I can hold my own when talking everything from fabrication compositions, to the best night time serums.